PTV app

Plan your journey and manage your myki with the PTV app.

PTV app is easy to use and has all your transport needs covered. Top up your myki instantly, view live travel information, safeguard your myki balances and more.

PTV app

Plan your journey and manage your myki with the PTV app.

PTV app is easy to use and has all your transport needs covered. Top up your myki instantly, view live travel information, safeguard your myki balances and more.

The PTV app has a range of features to help you plan a faster journey and makes it easy to manage your myki.

Register your myki so if you lose your card, you won’t lose your funds
Avoid queues and top up instantly when you scan your myki
Set a favourite journey shortcut to your home screen for quick access to live travel information on regular routes.
Waiting at a stop or station? Find out when the next service is due or nearby departures.
Travel easier with disruption alerts or find out when the next train is due.

Download the PTV app now and register your myki.

Find out what else the PTV app can do for you below.

Manage your myki

Create an account and register your myki

If you lose your myki, you don't have to lose your funds. Register your myki to be able to claim lost funds or replace an expired card.

Open the PTV app and select the myki icon
Select 'create an account' and scan your myki
Enter your details and click the 'create' button

Learn how to create an account or register your myki

Instant top up

Don’t like lining up? Get in the express lane. You can top up instantly with the PTV app, even while you are waiting for your train, tram or bus.

Open the PTV app and select the myki icon
Scan your myki
Add funds straight from your phone

Top up instantly with the PTV app

Set up auto top up

Get on top of your top ups with auto top up. Set auto top up so you are never short of funds. You can even set up auto top up for your kids if you manage their mykis.

Register your myki and select auto top up
Set your minimum balance
Choose your auto top up amount

Find out about setting auto top up

Manage multiple mykis

You can manage your family’s mykis from the one account. Manage up to 10 mykis, check balances and top up instantly, so no one is ever short of funds when they need them.

Log into your myki account and select 'add another myki'
Scan the myki
Enter the details for the myki holder to add the card

How to register your myki in the PTV app

Download the PTV app

Support

Below are some guides to help you set up popular features of the PTV app.

Refund a registered myki

If your myki is registered, your balance is protected. You can refund your myki balance to another myki or back to your Australian bank account.

Help guide on refunds for unused travel

Nearby departures

See the next five departures and nearby stops.

Help guide for finding next departures and nearby stops

Mobile myki

Phone-enabled, cardless PT travel. It’s a digital myki on your Android phone on the Google Wallet™ app.

Help guide on how to set up Mobile myki

Notifications

Turn on push notifications to receive personalised disruption alerts, myki reminders and more.

Help guide for setting up alerts and push notifications

Favourites

Save your favourite and frequent stops, lines, journeys and addresses for fast access.

Help guide for How to add a favourite

Multi-factor authentication

Multi-factor authentication (MFA) is a security measure that uses multiple forms of verification to confirm your identity. It increases security and further protects your account.

Help guide for setting up and using multi-factor authentication

For more help guides visit the how to use the PTV app page.

If you're having an issue using the app and want to let us know, the more information you provide us the easier it is for us to investigate.

See what information helps us investigate an app issue.